Tier-1 support autopilot

Answers common tickets from your help docs, tags and routes the rest, and escalates angry customers to a human with a summary.

Tools

• Zendesk
• Intercom
• Docs

How to set it up

1. 1Connect the tools listed below to your agent.
2. 2Write a short instruction describing the goal, guardrails and approval rules.
3. 3Run it on 5–10 real examples and review outputs.
4. 4Schedule it (cron or trigger) and review a weekly digest.