Customer review response drafter

The agent watches new Google and app store reviews, drafts on-brand replies for approval, and escalates 1–2 star reviews that mention bugs or refunds to support.

Tools

• Google Business Profile
• App Store Connect
• Slack

How to set it up

1. 1Connect the tools listed below to your agent.
2. 2Write a short instruction describing the goal, guardrails and approval rules.
3. 3Run it on 5–10 real examples and review outputs.
4. 4Schedule it (cron or trigger) and review a weekly digest.